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Shipping & Returns Shipping & Returns

Product shipping

Physical products, such as CDs, will be shipped via Australia Post or International Post. Once the item is lodged with these businesses or their agents their conditions and times will prevail. Cost for shipping is included in the listed price of the product and includes GST for Australian residents.

Delivery Dates

Delivery dates are not guaranteed and may include extra transit time in case of unforeseen delays. Late deliveries are always a possibility, but Middle Path Online will do its best to ensure late deliveries are as infrequent as possible.

Returns and Exchanges

cybersayer.com offers a 30-day money back guarantee on all products. If you would like to return or exchange an item, Contact Us and we will send you instructions on how to send the item(s) back. Shipping charges are not refundable.

CD Return Policy

CDs purchased from cybersayer.com can be returned within 30 days of receipt of shipment. CDs must be unopened and still in their plastic wrap. Returned CDs which we find to be defective will be exchanged for the same CD title. We are unable to cover the cost of returning the defective CD to Middle Path Online but we will pay for posting the replacement CD to you.

Customs

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from cybersayer.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
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